FAQS
- What is the processing time for orders?
Orders typically take 1 to 3 business days to process before shipment
2. What shipping options do you offer?
We offer standard and express shipping options globally. Rates and delivery times are calculated at checkout.
3. Can I return or exchange a product?
Yes, we accept returns and exchanges within 30 days of delivery, provided the items are unused and in their original packaging.
4. How do I determine my correct clothing size?
Please refer to the detailed size guide available on each product page, which includes specific measurements to help you find your perfect fit.
5. Are your beauty products cruelty-free?
The majority of our beauty collection is cruelty-free. Look for the "Cruelty-Free" badge on individual product pages for confirmation.
6. How do I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website.
7. Are the "Carefully made" items handmade?
Our "Carefully made" items are sourced from small batch producers and ateliers focused on quality craftsmanship, ensuring high standards beyond mass production.